Helping The others Realize The Advantages Of Whitney PC Repair - WacoThis last try and arrive at somebody to help me, I used to be on keep for over an hour or so. I do think they fall the phone calls mid-connect with and put buyers on hold for prolonged periods of time for a dollars-saving system, so that The shopper gets fed up and gives up.
October 7, 2016 at 8:01 pm I known as the customer service line to inquire about some telephones and comparisons in METROPCS…the 1st man or woman I obtained his name was Salvador or Savavor…he could be the Supervisor in Mexico and he is the one a person in that Place of work, You can find not a boss earlier mentioned him.. he didnt know just about anything I had to hold up and call back. Then I acquired a Natalie emp # 306995 just after I her about phones. She stated oh you have to file a ins assert in your phone. I explained NO my cellphone is Performing good. I need to know about new phones and pricing, properly we cant allow you to here we just deal with new telephones. She talked in excess of me, didnt want to hear me so finally I began yelling at her. she questioned for my account info I gave it to her and DEMANDED tt her supv. She put me on hold for 2 mins then arrived back and stated she was still waiting around did I still want to wait, I reported oh yeah we obtained all day long for this at this time I'm IRRATE. She proceeds to talk to me Yet again for my acnt information in order that she will trans me. I reported what did you do with it the first time. Once again I'm accomplished speaking with you I need YOUR SUPV preserve it up And that i can have your position.. Which is WHEN she gave me her title and emp # and explained go forward..I Instructed HER TO SHUT UP I DIDNT Would like to Listen to HER Any longer And have ME HER SUPV Over the Mobile phone NOW.. She will be able to both get me her supv or I will consider my busn elsewhere. SHE TRANSF ME TO DISCONNECTION NOT A SUPV. I TALKED TO THIS Lady in that dept and encouraged her what has become happening and going on for more than a hour now she gave me a credit rating for a month of serv. This is the minimum they can do for All of this crap, I took it but still not happy until I essentially talk with someone in CORP.I finished off in a DEALER to look at telephones on the best way house from having Birthday lunch for my niece. Instructed the Woman in there what took place and that I used to be qualified to upgrd my cellphone confirmed the price, she stated NO its not 69.
I'm shocked and appalled at the way in which a variety of your gross sales people today and mgrs handled other consumers in addition to myself.
So i restarted the phone identical problem with it saying gps lost…i no my service was good i applied my former cell phone gps on that same route…..i received again into The shop seeking to return my telephone and obtain An additional which they instructed me i couldn't do because i hought the cellphone as an upgraid and not with new serivce i am extremely unpleased using this type of I didn't payy All of this income for your messed up cellular phone
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I are actually paying for a household strategy each month and all they may credit rating is 20$ and I am suppose to get a vast prepare but that is not what I’m acquiring and The entire simply call with them for one hour I have experienced no knowledge signal by any means and it still hasn’t popped up. I've finished anything they asked me to carry out and no customer service agent or supervisor might help me
After they called amount forty nine, she started out stating how. “Ill change this location up”, there was 9 people today in advance of her and the personnel took her, very well her Close friend who’s performs there did. Really, a man walks in and they took him prior to me as well And that i come to feel discriminated from. I remaining. Im not waiting a lot more, while they consider men and women whos quantities were guiding mine. click for source I was 1, she was 8 plus the man was 4.
And guess what ??? The brand new cellular phone doesn't do the job possibly. I have to use wifi in your house as a way to make phone calls. If i obtain that i'm becoming billed for WIFI i will probably be DONE with METRO PCS ………………….. BTW, my aged metro telephone labored just great.
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February two, 2016 at eleven:02 am The prices of doing business with Metro PCS is way a lot more than the acquisition of the interaction product. What you think that you conserve in hard-earned dollars turns into you paying out your hard earned money, your energy and your time with the potential of turning into that customer we don’t want to cope with even though you’ve under no circumstances been that shopper wherever else. I bought a cell phone 1 week and 2 times back. The shop was vacant After i obtained there I found and paid for just a cellular phone whilst the rep was putting together my cellular phone I heard and witnessed a pair of consumers can be found in aand check with issues both equally instances the rep in no way answered the question but manufactured snide, rude remarks he told one shopper she could leave and he didn’t require her business enterprise and the opposite known as him rude and disrespectful in advance of she turned and walked out. I just wished him to complete with me so I could depart. Once done I left. I get property to find the phone now has a information stating telephone storage minimal. I seek to tinker all around and fix it to no avail so the next Friday was the soonest I could get back to the store to check out what I required to do. Upon moving into The shop is vacant I explain to the exact same rep that offered me the mobile look at more info phone what The problem was since he were the sole one in The shop on both of those events. He stated I necessary an SD card I mentioned wonderful Permit’s do it and where does it go? He took one from the shelf opened the package deal and put the SD card within the cellphone although handing me the adapter he proceeded to try and right The problem Using the cellphone storage and memory issue all through that time only one person came in with whom he took problem and so they still left due to his Perspective in the direction of them. Right after one pop over to these guys hour trying to take care of the problems in between consumers coming in I patiently waited till I observed the time that had passed and experienced to go away the rep named Mike as he instructed me mentioned Alright come back possibly Saturday or Sunday and I may have additional time to figure out the problem.
Sorry you could’t feed your Young children but i really need to feed mine. I’ve been a loyal paying customer for a decade or maybe more and now I’m likely elsewhere. You’re a bunch of crooks. You deal with your faithful shoppers like crap. Head to hell t cell and metropcs.
April 24, 2014 at three:06 pm I bought my cellphone and began my services on February 3, 2014. In March I produced my payment over the 3rd After i get my social safety disability. My assistance was turned off since the men and women in the store at Babcock and Huebner Rd. in San Antonio, Tx 78240 informed me that spending one day later on should’t make a difference, but Obviousely it does. Then they advised me I could alter the payment day on the internet, which I did. Then on March third my service was turned off Once Again. Additionally they had my pin range and my protection issue Incorrect. I just got these problems mounted now. When I informed them explanation they necessary to alter the owing date to the right day – the third of on a monthly basis, they instructed me there might be a Five Greenback cost To accomplish this.
I have already been a Metro PCS shopper for many years now. I'm a shopper since the early Metro times when the company was still tiny and fledgling.
November 10, 2017 at 12:55 pm This criticism is specially about Worker “Jancilla” at MetroPCS Company Store at 1861 Lexington Ave, Big apple, NY 10029. I intended to Port Inside a quantity from AT&T to MetroPCS and was home assigned to operate with Jancilla to the transaction. Her Frame of mind was lackluster at finest and came across as not seeking my business enterprise or do any operate in the slightest degree. I delivered the port in facts. She blankly stared at her observe and entered the info then questioned “what plan?”. I replied to which she reported “how u shell out?”. I presented my bank card. twenty minutes afterwards she mentioned the port in was unsuccessful and mentioned “ought to do a refund”.